Privacy Policy
Welcome to Transition Motorwerks. Our Privacy Policy is designed to inform you about how we collect, use, and protect your personal information. We are committed to maintaining the privacy and security of your data while providing high-quality automotive services. By engaging with our services, you consent to the practices outlined in this policy.
Privacy Policy — Transition Motorwerks
Effective Date: 1/13/2026
Transition Motorwerks (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us online, in person, or through our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Billing and payment information
- Vehicle information (make, model, VIN, mileage)
Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our site
2. How We Use Your Information
We use your information to:
- Provide automotive repair and related services
- Process payments and invoices
- Communicate about appointments, estimates, and service updates
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only with:
- Payment processors and service providers necessary to complete transactions
- Legal or regulatory authorities when required by law
- Third parties with your explicit consent
All third parties are required to maintain the confidentiality of your information.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You may adjust your browser settings to disable cookies, though this may affect website performance.
6. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
Requests can be made using the contact information below.
7. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Transition Motorwerks
1309 US-52, Albemarle, NC 28001
(980) 279-6758